Lamdesk
Integration command center

Connect every customer tool into one operating layer.

Lamdesk connects channels, stores, couriers, payments, calendars, spreadsheets, and internal systems so teams can answer, route, automate, and measure without switching tabs.

35

Total integrations

9

Fast-track list

7

Categories

lamdesk://integrations/customer-stack

Pipeline preview

Unified context
ChannelWhatsApp, Instagram, Live Chat
StoreShopify, WooCommerce, Wix
DeliveryDelhivery, Shiprocket, XpressBees
SystemSheets, Calendly, API

Customer context becomes available to inboxes, AI agents, campaigns, and workflows.

WhatsApp

Instagram

Website Live Chat

LamVoice

Gmail

Shopify

WooCommerce

Wix

Razorpay

Delhivery

Shiprocket

XpressBees

Fast-track integrations
CalendlyGoogle SheetsShiprocketDelhiveryXpressBeesShadowfaxShopifyWooCommerceWix

Integration coverage

All current and upcoming Lamdesk integrations.

Ready integrations are available inside Lamdesk today. Additional integrations listed here are part of the active expansion roadmap and can be prioritized through a demo or implementation request.

Messaging and channels

Bring every customer conversation into one workspace.

WhatsApp

Business API support, templates, campaigns, and inbox replies.

Route WhatsApp support, marketing replies, and handoffs from the same customer record.

Instagram

Handle Instagram DMs and customer replies.

Bring visual commerce conversations into Lamdesk with owner, tag, and AI context.

Facebook Messenger

Manage Page messages beside every other channel.

Keep Messenger conversations visible in the same support and sales queue.

Telegram

Connect bot-powered support conversations.

Use Telegram for direct messages, customer alerts, and workflow-driven responses.

LinkedIn

Handle professional network conversations.

Bring lead and customer messages from LinkedIn into your team workflow.

Website Live Chat

Install Lamchat on your website.

Capture visitors, answer FAQs, route chats, and hand off to agents in real time.

LamVoice

Cloud calling, call queues, and AI call notes.

Make voice part of the same customer timeline as chat, email, and campaigns.

Twitter / X

Monitor and reply to brand conversations.

Planned for DMs, mentions, and customer support workflows.

LINE

Serve regional messaging audiences.

Planned for LINE Official Account support and automation flows.

WeChat

Support WeChat customer conversations.

Planned for WeChat Official Account messaging and service workflows.

Email

Connect business inboxes and shared support accounts.

Gmail

Connect Google Workspace and Gmail accounts.

Keep email conversations inside the same queue as chat, social, and voice.

Outlook / Microsoft 365

Connect Outlook and Microsoft business mail.

Bring Microsoft 365 email into shared team support workflows.

Zoho Mail

Use Zoho Workspace email in Lamdesk.

Connect Zoho Mail accounts for team inbox handling and customer context.

IMAP / SMTP Email

Connect compatible email accounts.

Use universal IMAP support for mailboxes outside Google, Microsoft, and Zoho.

Custom SMTP

Use your own outbound email server.

Planned for SMTP-compatible systems like SendGrid, Postmark, SES, and Mailgun.

Commerce

Sync order context from stores and marketplaces.

Shopify

Sync orders, products, tags, and customer support context.

Resolve order questions, cart recovery, cancellations, and storefront support faster.

WooCommerce

Connect WordPress store orders and customers.

Being added for WooCommerce order sync, support routing, and customer timelines.

Wix

Bring Wix store support into Lamdesk.

Being added for order questions, customer records, and ecommerce workflows.

Magento / Adobe Commerce

Enterprise commerce order context.

Planned for Magento stores that need order-aware support operations.

Payments

Track payment outcomes and route payment conversations.

Razorpay

Payment links, payment status, and refunds for India.

Give agents payment context while handling COD, failed payments, and refunds.

Stripe

Global payments and subscription context.

Planned for payments, invoices, subscriptions, and disputes inside Lamdesk.

Logistics

Automate delivery, tracking, RTO, and shipping updates.

Delhivery

Track shipments and automate delivery updates.

Use shipment status in support replies, workflows, and customer notifications.

Shiprocket

Shipping aggregator sync for ecommerce operations.

Being added for labels, tracking, RTO workflows, and shipping support.

XpressBees

Courier tracking and delivery operations.

Being added for shipment events, RTO routing, and customer delivery updates.

Shadowfax

Hyperlocal delivery and logistics updates.

Being added for delivery visibility and operational handoffs in Lamdesk.

Forespeed

AI-powered shipping aggregator workflows.

Planned for shipping updates, COD status, and branded tracking journeys.

Easyship

International shipping aggregation.

Planned for global shipment sync and cross-border order support.

FedEx

Domestic and international courier tracking.

Planned for shipment tracking, delivery events, and proactive updates.

Productivity

Move customer data into sheets, calendars, and schedules.

Google Sheets

Append leads, orders, and support records to sheets.

Move customer data from workflows into Google Sheets without manual exports.

Google Calendar

Create events from workflows and support moments.

Schedule callbacks, meetings, demos, and follow-up tasks from automation flows.

Calendly

Booking links and meeting handoffs.

Being added for sales demos, support appointments, and automated scheduling.

Developer and custom

Connect internal systems with APIs, webhooks, and workflows.

Webhooks and REST API

Build custom integrations with events and APIs.

Connect internal tools, CRMs, order systems, data platforms, and custom apps.

HTTP Request

Call external APIs from Lamdesk workflows.

Trigger custom API calls when a customer asks, buys, books, pays, or escalates.

CRM Sync

Push customer and lead events into your CRM.

Use Lamdesk workflows to keep pipeline systems updated with conversation outcomes.

Custom SDK

SDKs for deeper platform extensions.

Planned for teams building bespoke workflows around Lamdesk data.

How Lamdesk uses integrations

Not just connected apps. Connected customer motion.

Every integration can become a trigger, context source, action, or reporting signal. That is how support, sales, shipping, payments, and marketing stay on the same customer timeline.

01

Capture

Message, order, payment, booking, delivery, or API event.

02

Understand

Customer, channel, intent, order, owner, and priority become context.

03

Act

Reply, route, update, schedule, sync, refund, or notify through workflows.

04

Measure

Every connected moment stays on the customer timeline.

Need another app?

Ask us to add the connector your team needs next.

If your stack includes another CRM, courier, marketplace, booking tool, ERP, payment provider, or internal platform, Lamdesk can connect it through native connectors, webhooks, HTTP actions, or custom implementation.